FAQ

Default solution folder, feel free to edit or delete it.

Installing Collabspot Platform Module
With SugarCRM's Winter 2018 release, there are critical changes to the platform that affects some REST API based integrations including Collabspot. Ple...
Fri, 23 Mar, 2018 at 1:28 PM
I'm Automatically Logged out of Gmail when Collabspot is Enabled
This happens when your chrome profile is corrupted. You need to install Collabspot on a new chrome profile/person to fix this one. 1. Click the P...
Mon, 12 Feb, 2018 at 1:56 PM
Gmail Keeps on Reloading when Collabspot is Enabled
Sometimes, when Collabspot releases a new update your old cache messes up with the new update causing Gmail to keep on refreshing. To do a quick fix, pl...
Mon, 12 Feb, 2018 at 1:59 PM
Sidebar Is Stuck To Initializing (For SugarCRM 7 Users)
Sometimes, when Collabspot releases a new update your old cache messes up with the new update causing issues when trying to access Collabspot. To do a q...
Mon, 12 Feb, 2018 at 2:03 PM
How to View the List of Permissions Granted to Collabspot?
Collabspot will only be asking two sets of permissions:  Extension Permissions Google Account Related Permissions   Extension Permission...
Mon, 12 Feb, 2018 at 2:16 PM
Is there a way to archive emails in bulk?
Currently, this feature is not yet available. You may suggest this feature by hitting this link.
Mon, 12 Feb, 2018 at 2:19 PM
Can you automatically archive incoming emails?
For privacy and security reasons, we chose not to provide this feature. This will prevent users from accidentally archiving confidential and private email...
Mon, 12 Feb, 2018 at 2:20 PM
What does Collabspot for SugarCRM Support?
SugarCRM SuiteCRM version 7.8.x (SugarCRM 6.5 and above) SugarCRM 7 version 7.7 and above Any version sugar is supporting  Version 6.4 - Extens...
Mon, 12 Feb, 2018 at 2:22 PM
Collabspot for Sugar 7.x vs Collabspot for Sugar 6.x
Differences of the Two Versions of Collabspot for SugarCRM
Mon, 12 Feb, 2018 at 2:24 PM
Can I buy Collabspot for my entire company?
Yes, contact sales@collabspot.com for more details and to get discounted pricing.
Mon, 12 Feb, 2018 at 2:24 PM