FAQ

Default solution folder, feel free to edit or delete it.

How to View the List of Permissions Granted to Collabspot
Collabspot will only be asking two sets of permissions:  Extension Permissions Google Account Related Permissions   Extension Permissions The ...
Fri, 20 Jul, 2018 at 7:02 AM
Archiving/Appending Emails to my CRM
Archive Sent Emails Collabspot allows you to archive the emails you already sent straight from Gmail to Sugar. Take note that sent emails must be ...
Mon, 17 Sep, 2018 at 9:16 AM
What CRM versions does Collabspot Support
SugarCRM 7 and 8 SugarCRM 7 version 7.9 and above Any version SugarCRM is supporting  SugarCRM 6 SuiteCRM version 7.9.x (SugarCRM 6.5 and abov...
Wed, 26 Sep, 2018 at 8:19 AM
Extensions Incompatible with Collabspot
Extensions not compatible with Collabspot Adbloc, Gmelius, Assistant.to or similar extensions ToutApp Email Tracking Templates and Analytics Yesware Bo...
Fri, 20 Jul, 2018 at 7:14 AM
Collabspot for Sugar 7 and 8 vs. Collabspot for Sugar 6
Differences of the Two Versions of Collabspot for SugarCRM
Tue, 28 Aug, 2018 at 7:35 AM
Can I buy Collabspot for my entire company?
Absolutely! We encourage companies to have their full sales team using the same platform for consistency and ultimately a higher return on investment.  Ye...
Mon, 17 Sep, 2018 at 9:36 AM
Can I use Collabspot on multiple computers?
Yes, you can install Collabspot on as many computers as you would like. To do this, you need to log-in to the email address your license was tied to. You do...
Mon, 17 Sep, 2018 at 9:47 AM
Is pricing based on the number of Collabspot users?
Yes, one license is for one email address and it goes the same if you have multiple email addresses, you'd still need one license per email. If you...
Mon, 17 Sep, 2018 at 9:33 AM
What browsers and operating systems is Collabspot available for
Collabspot Classic for Gmail is currently available for Chrome web browser only. To check which version of CRM does Collabspot support, please check this l...
Fri, 9 Nov, 2018 at 4:21 AM
What will happen to my data if I install Collabspot?
Nothing, we never store any of your data. Read our privacy policy for more details.
Mon, 12 Feb, 2018 at 2:28 PM