FAQ

Default solution folder, feel free to edit or delete it.

Error: You have exceeded 2 slow_people_email_search requests in a 10-second period
I keep on getting this error message frequently:   Error: You have exceeded 2 slow_people_email_search requests in a 10-second period. Please wait 10 seco...
Fri, 20 Jul, 2018 at 6:34 AM
How to View the List of Permissions Granted to Collabspot
Collabspot will only be asking two sets of permissions:  Extension Permissions Google Account Related Permissions   Extension Permissions The ...
Fri, 20 Jul, 2018 at 7:02 AM
Archiving/Appending Emails to my CRM
Archive Incoming Emails For privacy and security reasons, we chose not to provide this feature for Sugar 6, Sugar 7 (Collabspot Classic), Salesforce and ...
Fri, 20 Jul, 2018 at 7:04 AM
What CRM versions does Collabspot Support?
SugarCRM SuiteCRM version 7.8.x (SugarCRM 6.5 and above) SugarCRM 7 version 7.7 and above Any version sugar is supporting  Version 6.4 - Extension wi...
Thu, 19 Jul, 2018 at 10:41 AM
Extensions Incompatible with Collabspot
Extensions not compatible with Collabspot Adbloc, Gmelius, Assistant.to or similar extensions ToutApp Email Tracking Templates and Analytics Yesware Bo...
Fri, 20 Jul, 2018 at 7:14 AM
Collabspot for Sugar 7.x vs Collabspot for Sugar 6.x
Differences of the Two Versions of Collabspot for SugarCRM
Fri, 20 Jul, 2018 at 7:55 AM
Can I buy Collabspot for my entire company?
Yes, contact sales@collabspot.com for more details and to get discounted pricing.
Mon, 12 Feb, 2018 at 2:24 PM
Can I use Collabspot on multiple computers?
Yes, you can install Collabspot on as many computers as you would like. To do this, you need to log-in to the email address your license was tied to. You do...
Fri, 20 Jul, 2018 at 7:47 AM
Is pricing based on the number of Collabspot users?
Yes, one license is for one email address and it goes the same if you have multiple email addresses, you'd still need one license per email.
Mon, 12 Feb, 2018 at 2:26 PM
What browsers and operating systems is Collabspot available for?
Collabspot Classic for Gmail is currently available for Chrome web browser only. To check which version of CRM does Collabspot support, please check this l...
Fri, 20 Jul, 2018 at 7:57 AM